Happy to Help | A Customer Support Podcast

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!

Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!

Guest

Meghan Gallagher

Meghan Gallagher is a support operations consultant with over 10 years in customer support and 5 years in support ops. She helps B2B SaaS teams turn unreliable support systems into something leadership actually trusts. She's worked with companies like Whereby, where she built support ops from scratch and improved deflection rates and resolution times significantly. She's based in Valencia, Spain, and is currently building her consultancy, MG Consulting.

LinkedIn: https://www.linkedin.com/in/mg-consultancy/

Free Strategy Session: https://cal.com/mgconsulting/discovery-call

https://meghangallagher.me/

Guest appearance on:

What You Should Actually Measure in Support with Meghan Gallagher