Happy to Help | A Customer Support Podcast
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
Happy to Help | A Customer Support Podcast
Latest Episodes
Help Articles and Writing Strategies in the Age of AI with Leslie O'Flahavan
We’re talking with Leslie O’Flahavan, owner of E-WRITE and writing expert, about how customer support teams can write better help docs in the AI ...
How Support Teams Can Prove Their Value Across the Company with Andrew "Coach" Rios
Customer support is where every company decision eventually shows up.In this episode, we’re talking with Andrew “Coach” Rios, a customer experience and support operations leader with more ...
Practical Uses of AI in Customer Support with Craig Stoss
In this episode, Priscilla is joined by Craig Stoss, VP of Solutions at Kodif, to break down what AI actually looks like in a real support workflow and how teams ...
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Fan Mail
I am really loving this podcast! I feel inspired to be more intentional about having empathy, patience, and being a manager of one throughout my work day. -Walter M.
Jacksonville, Florida
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