Happy to Help | A Customer Support Podcast
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
Happy to Help | A Customer Support Podcast
Latest Episodes
Practical Uses of AI in Customer Support with Craig Stoss
In this episode, Priscilla is joined by Craig Stoss, VP of Solutions at Kodif, to break down what AI actually looks like in a real support workflow and how teams ...
Using Psychology to Thrive in Customer Support with Melody Wilding
Customer support comes with a real mental and emotional load.In this episode, Priscilla sits down with Melody Wilding, licensed therapist, executive coach, and host of the
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Creating a Healthy Mindset in Customer Support with Sarah Caminiti
Great customer support starts with mindset.In this episode, we sit down with returning guest Sarah Caminiti to explore what a healthy customer support mindset actually lo...
Finding Excellent Customer Support Agents in Unlikely Places
The best support specialists can sometimes come from the most unexpected places!We're getting into what really makes a great support team and exploring the unique, non-traditional paths that led each member of the Buzzsprout podcaster su...
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Fan Mail
Loved the latest ep with Kevin Finn (&Jordan of course). Every Buzzsprout support I've used was 100%! Thankyou, David John Clark aka The Late Bloomer Actor podcast.
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