Happy to Help | A Customer Support Podcast
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
Happy to Help | A Customer Support Podcast
Latest Episodes
Creating Meaningful Experiences Through Customer-Centered Events and Meetups
As AI takes on more of the traditional work of customer support, finding meaningful ways to connect with customers is becoming even more important!In this episode, we’re joined by Buzzsprout Content Marketing Specialist Megan Nelson to t...
The Future of Customer Support: 6 Takeaways from Support Driven Expo
Priscilla and Buzzsprout support specialist Serena return from the Support Driven Expo in Chicago to share their biggest takeaways. From new opportunities for support profession...
Podcasting As Proactive Customer Support
What if your support team could answer customers’ questions before they ever submitted a ticket?In this episode, we’re joined by Cara Pacetti, host of Podcasting Q&A and a member of Buzzsprou...
Fan Mail
I am really loving this podcast! I feel inspired to be more intentional about having empathy, patience, and being a manager of one throughout my work day. -Walter M.
Jacksonville, Florida
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