If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
Drawing on a decade spent starting and growing a global SaaS support team, at Help Scout Mat helps customer-centric people deliver consistently excellent online service through the articles, newsletters, and his podcast, The Supportive. Earlier in his career, Mat was a web designer for companies including Booking.com and the Australian Stock Exchange.